Privacy Policy


This privacy policy explains the nature, scope, and purpose of the collection and use of personal data on our website (hereinafter referred to as the "website") by Arcalane GmbH (hereinafter referred to as "we" or "us") and provides information about the rights to which you are entitled. These rights are governed by the applicable data protection laws.

Company Responsible for Data Processing

The company responsible for data processing on this website and contact for data protection matters is

Arcalane GmbH

Eidmattstrasse 5

8820 Wädenswil


+41 79 606 11 00

Data Collection on This Website

Log Files

Our website is hosted by Nine Internet Solutions AG ( The servers are located in Switzerland.

To optimize and maintain our website, we log technical errors that may occur when you visit our website. Furthermore, when you use this website, information is automatically collected that your device's browser transmits to our host provider. These are

IP address and operating system of your end device, browser type, version, language, date and time of the server request, file accessed, the website from which the access was made (referrer URL), the status code (e.g. 404), and the transmission protocol used (e.g. HTTP/2).

This data is collected and stored by our host provider to optimize processes and procedures, in particular in connection with the use of our website and the security and stability of the computer system.

Further information can be found in the privacy policy of Nine Internet Solutions AG at

Insofar as the GDPR is applicable, the basis for this data processing is Art. 6 para. 1 lit. f GDPR.

Contact Form

If you use our contact form, your details from the inquiry form will be processed by us to process the inquiry and in the event of follow-up questions. If the GDPR is applicable, the basis for this data processing is Art. 6 para. 1 lit. f GDPR.

Cookies and External Services

We do not use cookies or any third-party services on our website.


You will find links to third-party websites on our website. We are not responsible for the content and data protection precautions on external websites that you can reach via the links. Please obtain information about data protection directly from the relevant websites.

Transfer of Data to Third Parties

To provide you with the information on our website, we work with various service providers, in particular IT service providers, to offer you a modern website. They only use your data to process orders for us.

We only transfer data to bodies outside Switzerland and the European Union (third country) without your consent if this is required under the respective contract, to fulfill legal obligations, or to protect our legitimate interests.

Your Rights

To the extent provided for by the data protection law applicable to you, you can request information free of charge about the data stored relating to you, its origin and recipients, and the purpose of the data processing. You also have the right to rectification, erasure, restriction of, or objection to processing, and, if the GDPR applies, to the disclosure of this data for transfer to another body, subject to the statutory requirements. You can revoke any consent you have given at any time with effect for the future. All you need to do is send us an informal email. Please note that the above rights are subject to legal restrictions and may impair or prevent the provision of our services.

You are entitled to enforce your claims in court or to lodge a complaint with the competent data protection authority. The Swiss Federal Data Protection and Information Commissioner is responsible for Switzerland (

Version of the Privacy Policy and Changes

We may change or adapt this privacy policy at any time. The current privacy policy can be found at